Identify, contact, and meet potential and existing clients to understand their needs and grow the business.
Record and manage sales opportunities on the company's ERP system in accordance with SLAs.
Price solutions professionally and consistently in line with the approved pricing strategy, discount schemes, and profitability margins.
Co-design, execute, and adhere to the sales activities plan in alignment with the Sales Manager.
Negotiate and finalize contracts and LOAs with prospects and clients according to the company's guidelines.
Liaise with internal functions, including marketing (campaigns), operations (program delivery), and finance (pricing approvals), to ensure seamless execution.
Act as the main point of contact for clients, communicating their needs to internal teams (e.g., customized proposals, technical solutions, program reports) within agreed SLAs.
Ensure client experience meets the company's standards by strictly adhering to guidelines and processes.
Prepare, review, and proofread proposals, including RFPs, SOWs, and LOAs, ensuring alignment with client requirements.
Document and share all relevant client and program information with concerned parties and ensure the Program Information Sheet is sent within SLAs.
Proactively and professionally handle any client-related issues.
Assist in preparing sales-related reports for management and issue client reports upon request.
Bachelor’s degree in Business Administration or any relevant field from a reputable university.
1–3 years of experience in sales
Previous exposure to Learning & Development (L&D) is preferred.
Selling Skills (Hunting, Prospecting, Lead Generation, Presenting).
CRM Usage and Forecasting.
Planning Sales Activities (Pipeline Management).
Reporting and Data Analysis.
Negotiation Skills.
Ability to develop based on feedback and coaching.