Process Transformation Supervisor
• Assist in guiding complex transformation journeys and achieving measurable outcomes.
• Support Head of Transformation to build strong knowledge of strategic transformation culture across the bank domains and employees.
• Coordinate effective and efficient communication between cross-functional delivery teams, ensuring the successful implementation of transformation objectives in coordination with other process-related functions.
• Help in identifying opportunities for process improvement and leverage technology to enhance operational efficiency.
• Coordinate between transformation projects stakeholders and keep track of progress and milestones.
• Support programs through the human aspect of transformation, ensuring alignment, adoption, and sustainability of new processes.
• Support in designing and implementing digital solutions that provide seamless, personalized, and efficient services to customers, increasing satisfaction and loyalty.
• Report regularly to the Head of Process Management on the progress, challenges, and successes of reengineering programs.
• Any special assignments or tasks from head of policies & procedures and process reengineering.
- Bachelor's degree in Business Administration or a related field from a reputable university.
- 5+ years of banking experience.
- Strong process analysis and reengineering methodologies.
- Critical thinking and problem-solving abilities.
- Data analysis and statistical tools proficiency.
- Project coordination skills.
- Workshop facilitation and stakeholder engagement.
- Change management awareness.
- Business case development and financial analysis.
- Excellent communication and presentation skills.
- Understanding of banking operations and systems.
- Collaborative and team-oriented approach.
| Industry |
Banking
|
|---|---|
| Area |
New Cairo
|