Communicate with the Organizers to explain the company's services and gather their requirements.
Provide professional after-sales support to maximize customer loyalty.
Help clients through email, phone to answer all their inquiries.
Engage with the various internal departments, for example, operations, Technical Support, Social Media & Finance, in order to facilitate the process and ensure the fulfillment of the organizer’s requirements.
Communicate event details and sponsorship packages with radio partners, mobile operators, and other sponsors to achieve maximum sales.
Resolve Organizers' complaints and ensure the smooth running of the process.
Ensure the timely and successful delivery of the company's services according to customers’ needs and objectives.
Coordinate teams to meet project milestones.
Ensure internal communication.
Maintain accurate records of meetings, decisions, and next actions.