Process Transformation Supervisor

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First
Basic information
Job role
Policy Analysis
Career level
Mid Career (2-6 years)
Keywords
Process Transformation Supervisor - Banking
People
Second
Description

• Assist in guiding complex transformation journeys and achieving measurable outcomes.
• Support Head of Transformation to build strong knowledge of strategic transformation culture across the bank domains and employees.
• Coordinate effective and efficient communication between cross-functional delivery teams, ensuring the successful implementation of transformation objectives in coordination with other process-related functions.
• Help in identifying opportunities for process improvement and leverage technology to enhance operational efficiency.
• Coordinate between transformation projects stakeholders and keep track of progress and milestones.
• Support programs through the human aspect of transformation, ensuring alignment, adoption, and sustainability of new processes.
• Support in designing and implementing digital solutions that provide seamless, personalized, and efficient services to customers, increasing satisfaction and loyalty.
• Report regularly to the Head of Process Management on the progress, challenges, and successes of reengineering programs.
• Any special assignments or tasks from head of policies & procedures and process reengineering.

Requirements
  • Bachelor's degree in Business Administration or a related field from a reputable university.
  • 5+ years of banking experience.
  • Strong process analysis and reengineering methodologies.
  • Critical thinking and problem-solving abilities.
  • Data analysis and statistical tools proficiency.
  • Project coordination skills.
  • Workshop facilitation and stakeholder engagement.
  • Change management awareness.
  • Business case development and financial analysis.
  • Excellent communication and presentation skills.
  • Understanding of banking operations and systems.
  • Collaborative and team-oriented approach.
Third
Company information
Industry
Banking
Area
New Cairo