Operations Executive

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Basic information
Job role
Operations
Career level
Mid Career (2-6 years)
Keywords
Operations Executive - Events Management
Description
  • Oversee and manage on-ground event operations to ensure smooth event execution and
    a positive attendee experience.
  • Supervise crowd management, ticket scanning, and issue resolution during events.
  • Plan, coordinate, and monitor ushers and event staff to ensure effective manpower
    utilization.
  • Ensure the availability and proper management of event materials and logistics
    requirements.
  • Prepare and submit accurate payroll-related data for ushers in a timely manner.
  • Coordinate with internal teams and stakeholders to support successful delivery.
  • Monitor operational performance and customer satisfaction, implementing improvements when needed.
  • Create operational plans and post-show reports.
  • Recruit operational ushers.
  • Work hand in hand to provide tools and enhancement mechanisms in the operational
    procedures.
  • Ensure compliance with company procedures and operational standards.
Requirements
  • Bachelor’s degree in Business Administration, Hospitality, Event Management, or a related field from a reputable university.
  • 2–4 years of relevant experience in event operations, operations, hospitality, or a similar role.
  • Previous experience in managing on-ground event operations and coordinating event staff.
  • Experience in supervising ushers, temporary staff, or operational teams.
  • Strong organizational and coordination skills, with the ability to manage multiple operational requirements simultaneously.
  • Good knowledge of event logistics, manpower planning, and operational procedures.
  • Strong problem-solving and decision-making skills, particularly in handling on-ground issues.
Company information
Industry
Events Management
Area
New Cairo