1. Process & Production Monitoring:
- Oversee all stages of porcelain production, including body preparation (milling/spray-dried clay), pressing, glazing, and kiln firing.
- Conduct rigorous visual and physical testing (e.g., density, shrinkage, thermal shock, water absorption, and modulus of rupture).
- Utilize statistical quality control (SQC) and statistical process control (SPC) methods to track and improve production yield rates.
- Investigate the root causes of product defects and implement immediate corrective and preventive actions (CAPA).
2. Raw Material & Supplier Quality:
- Inspect incoming raw materials (clay, quartz, feldspar, glazes, and stains) for adherence to strict technical specifications.
- Collaborate with the procurement team to evaluate supplier quality and resolve issues with off-spec materials.
3. Compliance & Auditing:
- Manage the Quality Management System (QMS) ensuring compliance with international benchmarks (e.g., ISO 9001, ISO 13006) and relevant local or regional standards.
- Lead internal and external quality audits, ensuring traceability and accurate documentation throughout the plant.
- Ensure finished porcelain products adhere to health, safety, and environmental guidelines.
4. Team Leadership & Continuous Improvement
- Train, mentor, and lead QA/QC engineers and shift inspectors.
- Establish Key Performance Indicators (KPIs) for quality and continuously drive cost-reduction and scrap-reduction initiatives.
- Address customer complaints and feedback by conducting technical analysis and facilitating product replacements or improvements.
