Credit Contoller

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First
Basic information
Job role
Finance
Career level
Mid Career (2-6 years)
Keywords
Credit Contoller - Finance - Oil & Gas
People
Second
Description
  • Chasing customers for payment by phone and email.
  • Handling daily management process to track the cash collection throughout the month, with clear notes.
  • Maintain customer master data & customer credit checks using the DoA to obtain approval before setting the new customer profile.
  • Handling customer queries; making sure they are rooted to the correct department to investigate & resolve.
  • Ensure customer accounts are reconciled; including withholding tax /exchange rate/ bank charges.
  • Managing the month end process and reporting.
  • Identifying and escalating potential bad debts to management.
  • Leading the daily, weekly & monthly catch meetings with customers & internal customers.
  • Account escalations and legal processing.
  • Put customers on stop where necessary and communicate this to relevant departments.
  • Assisting the Head of Credit EMEA & SEA with the development and implementation of policies and processes including but not limited to, credit policy, payment terms, credit balance processes, bad debt provision and other process documents.
Requirements
  • Fluency in English & French.
  • Background in credit control is essential.
  • CICM Qualification or studying towards / desire to study.
  • Effective management and communication.
  • Ability to manage a large debtors list.
  • Ability to build strong trusted relationships.
  • Time management and prioritisation skills.
  • Ability to use own initiative and think ‘outside the box’.
  • Excellent face to face and telephone manner, with strong written and oral communication skills.
  • Is adaptable and able to respond to business needs in a fast-paced environment.
  • Can look for continuous improvement of reporting and controls.
  • Is a self-starter who can work independently and as part of a team.
  • Is pragmatic, analytically minded and a logical thinker.
  • Able to adapt a 'firm but fair' approach.
Third
Company information
Industry
Oil & Gas
Area
New Cairo