Apply for this job Basic information Job role Product Management Career level Director (10-20 years) Keywords Retail Product Manager - Loans - Banking Description Support execution of the retail liabilities strategy, translating growth targets into actionable plans across CASA, payroll, and term deposits. Manage day-to-day portfolio performance, tracking deposit growth, account acquisition, activation rates, portfolio mix, and customer engagement metrics. Drive end-to-end execution of digital onboarding journeys, including KYC, verification, account activation, and first-use experience. Monitor and improve onboarding conversion rates, drop-offs, and activation funnels, ensuring seamless and customer-centric journeys. Support deposit pricing execution, including campaign rollouts, rate changes, and coordination with Treasury and ALM teams. Leverage customer analytics and segmentation to drive acquisition, retention, cross-sell, and deposit stickiness initiatives. Work closely with partnerships teams to support payroll acquisition and ecosystem integrations, including employer onboarding and fintech collaborations. Ensure all products and processes comply with CBE regulations, KYC/AML requirements, and consumer protection guidelines. Coordinate with Risk and Fraud teams to ensure robust controls across onboarding and account usage. Collaborate with Technology and Operations to ensure system stability, SLA adherence, and efficient servicing processes. Monitor customer complaints, service issues, and operational bottlenecks, driving resolution and continuous improvement. Manage relationships with vendors, onboarding partners, and third-party service providers. Prepare performance dashboards and reports for senior management, highlighting portfolio trends, growth metrics, and key issues. Support regulatory reporting, audits, and internal reviews related to retail liabilities products Requirements Bachelor’s degree in Business, Finance, Economics, or related discipline. Minimum 10–12 years of experience in retail banking, with strong exposure to liabilities products (CASA, deposits, accounts). Hands-on experience in managing retail deposit portfolios and digital onboarding journeys. Strong understanding of Egyptian retail banking market dynamics and customer behavior. Familiarity with Central Bank of Egypt regulations related to deposits, KYC, and consumer protection. Experience working with digital banking platforms, onboarding systems, and customer lifecycle tools. Strong analytical skills with experience in customer segmentation, funnel analysis, and performance tracking. Experience collaborating with Treasury/ALM, Risk, Compliance, Technology, and Operations teams. Strong execution and delivery focus in a fast-paced, digital-first environment. Good communication and stakeholder management skills. Company information Industry Banking Area New Cairo
