Description
- Lead and manage the technical operations team responsible for ensuring the availability, performance, and scalability of electronic payment systems.
- Oversee the certification processes required for electronic payment systems, including PCI DSS, EMV, and other industry-specific standards. Ensure continuous compliance with these standards.
- Implement and maintain systems for real-time monitoring and alerting of electronic payment processing systems to identify and resolve technical issues promptly.
- Develop and implement incident response plans for payment processing systems, ensuring swift and effective resolution of technical incidents and outages.
- Manage relationships with payment processors, technology vendors, and third-party service providers. Ensure vendor performance aligns with technical and compliance requirements.
- Collaborate with IT teams to plan and execute system upgrades, enhancements, and migrations to support evolving business needs and maintain system performance.
- Assess system usage trends and plan for capacity scaling to accommodate growth in electronic payment transactions.
- Develop and maintain comprehensive disaster recovery and business continuity plans for payment processing systems to minimize downtime in case of emergencies.
- Maintain detailed documentation of technical configurations, procedures, and certifications for audit and compliance purposes.
- Implement and enforce security measures and controls for payment processing systems, including data encryption, access controls, and intrusion detection systems.
- Foster the professional development of the technical operations team, ensuring they have the necessary skills and knowledge to perform their roles effectively.
- Generate and distribute regular reports to senior management on the status of technical operations, system performance, and compliance with certifications.
- Ensure correct adoption of policies and procedures to guarantee that the bank's business is conducted in compliance with Local Laws, Internal rules and regulations, as well as International Standards.
- Ensure the correct functioning and implementation of Permanent Supervision system, compliance, operational risk & workplace success guidelines whenever & wherever possible.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field from a reputable university. A master's degree is a plus.
- Minimum 10 years of relevant experience in e-payments technical operations and certifications.
- Excellent knowledge of payment card industry standards (PCI DSS), EMV, and other relevant certifications.
- Proficiency in payment processing technologies, including point-of-sale (POS) systems, card processing networks, and payment gateways.
- Excellent problem-solving and decision-making skills, with the ability to manage technical incidents effectively.
- Excellent communication and interpersonal skills to work with cross-functional teams, vendors, and auditors.
- Experience with disaster recovery planning and execution. Familiarity with capacity planning and scalability considerations for payment systems.
| Created on | 30 Oct 2024 |
| Last updated on | 30 Oct 2024 |
| You applied on | |
Apply Now 