Description
- Take ownership of key high value customers and collaborate with other departments to achieve customer satisfaction.
- Prepare monthly and quarterly revenue reports to the management.
- Set the objectives and provide clear guidelines to the team in managing the daily operations
- Provide training to the employees to solve any technical or troubleshooting problems that occur with the operating equipment in a timely manner.
- Ensure all operations are carried in an appropriate, cost-effective way.
- Find ways to increase the quality of customer service and implement best practices across all levels to ensure positive experience with the company.
- Dealing with developers inside and outside Egypt in reporting any errors or any new recommendations.
- Ensure a regular maintenance to reduce downtime and line shutdown or any production delays.
- Recruit, mentor and develop teams and nurture an environment where they can excel through encouragement and empowerment.
Requirements
- Bachelor’s degree in business administration or related major from a reputable university.
- Minimum 6 years of experience in operations management.
- Excellent communication skills.
- Excellent command of English.
| Created on | 17 Dec 2023 |
| Last updated on | 18 Dec 2023 |
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