Description
- Review and handle reported complaints and issues.
- Work closely with related teams (card system, digital, IT) to conduct testing and follow up on further improvements of the systems.
- Handle tasks assigned by Line Manager.
- Provide weekly project updates on system testing for the managers to keep them informed of the progress.
- Track on daily reports and escalate critical issues to line manager for a timely and proper solution to ensure the assigned projects are achieved within the timeline.
- Check and troubleshoot issues and logging in E-Payment.
- Ensure daily processing of all incoming files, payment files and enrollment files.
- Check payment scheme files to validate settlement of all financial transactions.
Requirements
- Bachelor degree in Business Administration, Information Technology or any related major from a reputable university.
- Minimum overall university grade is Good.
- 1-3 years of relevant experience.
- Good command of English.
- Excellent communications and problem solving skills.
- Flexible working hours
Created on | 19 May 2021 |
Last updated on | 13 Jun 2023 |
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