Marketing Operations & Governance Manager

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Basic information
Job role
Marketing
Career level
Management (6-10 years)
Description
  • Manage the integrated MARCOM workplan, coordinating priorities, timelines, dependencies, and resources across all marketing functions.
  • Establish and oversee project management processes to ensure the timely and effective delivery of campaigns and initiatives, identifying risks and resolving operational bottlenecks.
  • Coordinate the cross-functional delivery of integrated marketing campaigns, ensuring alignment of timelines, deliverables, approvals, and launch readiness across all teams.
  • Develop and maintain departmental governance processes, workflows, documentation, and approval procedures, ensuring compliance with the company's and ETA procurement, financial, legal, and governance requirements.
  • Coordinate departmental procurement activities, contracts, scopes of work, purchase requests, and service agreements, ensuring contractual obligations and supplier deliverables are effectively managed.
  • Liaise with the Finance department to coordinate budget monitoring, billing schedules, invoice processing, payment milestones, and expenditure reporting.
  • Manage the operational relationship with appointed agencies, consultants, suppliers, and external partners, coordinating meetings, reporting, and contract administration.
  • Serve as the primary operational liaison between the MARCOM function and internal ETA departments, facilitating project implementation, approvals, procurement, and cross-functional collaboration.
  • Prepare operational dashboards and management reports covering project status, budgets, procurement, agency performance, and departmental KPIs.
  • Identify and implement opportunities to improve operational efficiency, project governance, and collaboration across the MARCOM function.
Requirements
  • Bachelor Degree in Marketing or relevant major from a reputable university.
  • Minimum of 8 years of relevant experience.
  • Fluency in English is a must
  • Excellent communication and negotiation skills.
  • Excellent Project Management skills.
Company information
Industry
Tourism
Area
Heliopolis