Apply for this job Basic information Job role Travel Advisor Career level Mid Career (2-6 years) Description Handle daily international and domestic hotel reservation requests received from corporate clients, ensuring rapid turnaround times and 100% accuracy. Utilize global B2B hotel booking engines, wholesale systems, and direct hotel contracts to secure the most competitive rates and favorable cancellation policies. Manage complex booking scenarios, including large group room blocks, long-stay executive accommodations, and VIP/Executive-level premium bookings. Arrange auxiliary ground services for corporate travelers, including international/domestic airport transfers, car rentals, meet-and-assist services, and travel insurance. Coordinate with the visa handling team or third-party suppliers to guide corporate clients through destination entry requirements and visa processing timelines. Liaise directly with hotel reservation and revenue managers to negotiate corporate rates, complimentary upgrades, or waived penalties for high-volume corporate accounts. Build and maintain a strong network of domestic and international Destination Management Companies (DMCs) and local service vendors to ensure premium service delivery. Review and ensure all bookings adhere strictly to each client's specific internal corporate travel policy (e.g., star-rating limits, maximum nightly allowances). Oversee correct billing protocols: issue precise vouchers, track corporate credit usage, verify supplier invoices, and coordinate with the finance department for timely corporate invoicing and payment clearance. Proactively resolve operational hurdles, such as overbookings, last-minute cancellations, emergency itinerary changes, or on-ground client complaints. Requirements Bachelor’s degree from a reputable university; a degree in Tourism and Hotels or Business Administration is highly preferred. Minimum 4+ years of proven experience in hotel reservations and tourism operations, specifically within a B2B corporate travel environment. Expert-level navigation of major global hotel wholesale platforms (Hotelbeds, WebBeds, TBO, etc.). Solid understanding of GDS systems (Amadeus or Sabre) for hotel/car booking modules is a strong plus. Fluent in written and spoken Arabic; Excellent/Fluent English is a must for handling international vendor correspondence and multi-national corporate emails. High level of commercial acumen, strong negotiation and communication skills, excellent time-management under pressure, and a sharp eye for financial detail. Company information Industry Tourism Area Dokki
