Description
- Establishing overall and detailed operational objectives for the department, aligning with the bank’s strategy.
- Ensuring staff respond effectively to management tasks and responsibilities according to the set organizational structure.
- Preparing documentation, procedures, and controls according to best industry practices, and meeting deadlines.
- Obtaining approvals and informing relevant parties of procedures and project updates/quality system.
- Performing periodic reviews of administrative controls and risk assessments to ensure the defined controls and procedures are functioning as required.
- Developing performance measurement tools to ensure compliance with manufacturing settings and technical infrastructure standards.
- Developing main performance indicators (KPIs) to ensure operational efficiency and adherence to applicable standards.
- Reviewing requests and recommendations from departments to ensure alignment with internal bank policies.
- Coordinating with the Information Security Department to ensure compliance with security policies and best practices through the identification of required controls, in alignment with ISO/PCI standards.
- Maintaining security and confidentiality of information assets and ensuring proper data management.
- Providing advice and guidance to improve work methods and enhance performance.
- Leading efforts to build and implement performance indicators and evaluate results.
- Using modern technological tools and systems to improve efficiency.
- Working to reduce errors and ensure compliance with information security standards.
- Ensuring the full implementation of security standards and risk management strategies.
- Managing human resources to achieve the required outcomes with high quality and efficiency.
- Preparing regular reports on the performance of the department in line with global standards.
- Reviewing the Central Bank's reports on the bank's branches and responding to all requests in cooperation with all relevant parties.
- Following up on compliance with current and new systems, measurement standards, and information security policies.
- Ensuring full understanding of the bank’s internal environment, including its policies, operations, and processes.
- Coordinating with direct supervisors to provide and train on the competencies required to meet work demands.
- Approving performance evaluation reports with the general management to identify areas for training and development.
- Preparing a second line of leadership from employees capable of taking on tasks and developing themselves.
Requirements
- Bachelor's degree from a reputable university.
- Minimum 12 years of relevant experience.
- Excellent Customer Focus Skills
- Excellent Adaptability Skills.
- Excellent communication Skills.
- Excellent Planning and organizing Skills.
- Strategic thinking.
- Excellent Problem-solving Skills.
- The ability to influence and persuade.
- Excellent Administrative skills.
| Created on | 04 Jun 2025 |
| Last updated on | 04 Jun 2025 |
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