Description
- Design and develop custom solutions within Microsoft Dynamics 365 CRM using C#, .NET, JavaScript, and Power Platform.
- Customize and configure Dynamics 365 modules, including Sales, Customer Service, and Marketing.
- Develop and implement business process flows, workflows, plugins, and custom entities.
- Integrate Dynamics 365 CRM with third-party applications and enterprise systems using APIs, Azure Logic Apps, and Power Automate.
- Develop RESTful and SOAP-based web services to facilitate data exchange between systems.
- Optimize data migration and synchronization between Dynamics 365 and external databases.
- Perform code reviews, optimize system performance, and ensure adherence to best development practices.
- Implement security roles, field-level security, and data access policies to safeguard customer data.
- Monitor and troubleshoot system performance, resolving application-related issues efficiently.
- Lead the deployment of CRM solutions, ensuring smooth implementation and go-live support.
- Provide technical guidance and support for system upgrades and patch management.
- Troubleshoot and resolve complex technical issues in Dynamics 365 applications.
- Work closely with business analysts, functional consultants, and IT teams to translate business requirements into technical solutions.
- Participate in Agile development sprints, contributing to planning, development, and testing phases.
- Mentor junior developers and provide technical leadership to the CRM development team.
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, or a related field from a reputable university.
- Minimum of 5 years of experience developing Microsoft Dynamics CRM/Dynamics 365 CE solutions.
- Expertise in C#, .NET, JavaScript, and Power Platform development.
- Hands-on experience with Power Automate, Power Apps, and Azure Logic Apps.
- Strong understanding of CRM security models, business rules, and workflows.
- Experience integrating Dynamics 365 with other enterprise applications and databases.
- Strong problem-solving skills and ability to work in an Agile environment.
- Microsoft Certified: Power Platform Developer Associate or Dynamics 365 certifications is Preferred.
- Experience with Dataverse and Model-Driven App development is Preferred.
- Familiarity with DevOps tools like Azure DevOps, CI/CD pipelines, and version control systems is Preferred.
- Experience in financial services or banking CRM implementations is Preferred.
Created on | 26 Mar 2025 |
Last updated on | 26 Mar 2025 |
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