• Implementing and delivering GRC technology enablement services using ServiceNow GRC/IRM platform – Policy and Compliance Management, Risk Management, Audit Management, Vendor Risk Management, Business Continuity Management, and other risk management processes.

• Lead discussions and workshops with clients to create a risk-aware culture through proper technology enablement of risk-related processes using ServiceNow GRC/ IRM solutions.

• Design and develop solutions to automate client processes into GRC solutions to meet their unique requirements for GRC including layout, workflow, reporting, notifications, questionnaires, access control, packaging, etc.

• Review project deliverables to ensure that they are of the highest standard in terms of quality and value to the client.

• Coordinate among enterprise stakeholders to ensure the solution meets requirements and is delivered within expected timeframes and on budget.

• Establish relationships with client personnel at appropriate levels.

• Demonstrate in-depth technical capabilities and professional knowledge, demonstrate the ability to assimilate new knowledge.

• Remain current on new developments in GRC technology implementation services capabilities and industry knowledge to be able to advise clients.

• Conduct end-user training and develop necessary documentation e.g., design document, user guide.

• Identify opportunities for efficiencies in the work process and innovative approaches to completing the scope of work.

• Assist in business development activities including proposal development, proof-of-concept (POC), and pursuit management.

• Support the achievements of the team’s KPI in terms of financial and performance targets.

• Work with team members across the Middle East and Europe.

• Demonstrates integrity, values, principles, and work ethic.

• A recognized university degree in information technology, engineering, mathematics, accounting, business, or other relevant disciplines 

• 3+ years of relevant working experience in any Big Four or Technology Consulting Firms involving GRC/IRM technology covering: Policy & Compliance Management, Enterprise Risk and Operations Risk Management, Audit Management, Third Party Risk Management, IT Risk Management, and Business Continuity Management, etc.

• Proven track record of implementing ServiceNow GRC /IRM solutions.

• ServiceNow CIS certification in GRC/ IRM suite (Risk and Compliance, Vendor Risk Management, etc.)

• Strong understanding of compliance and risk management processes.

• Experience with agile methodology, creating process designs, and technical designs, defining user stories, working with onshore/offshore development teams, leading user acceptance testing (UAT), and providing the necessary end-user training to deliver the proposed solution.

• Strong analytical, interpersonal, communication, writing, and presentation skills.

• Outstanding ability to engage client senior management/stakeholders during pursuits/delivery or to identify requirements.

• Deep analytical and technology development skills, strong leadership traits, and client service attitude.

• Proven experience effectively prioritizing workload to meet deadlines and work objectives.

• Demonstrates integrity, values, principles, and work ethic.