Operations Manager | Job Portal

Operations Manager (314380)

	Not specified
	Automotive
	Cairo-Ismailia Road, Cairo, Egypt

Set the objectives and provide clear guidelines to the team in managing the daily operations and drive.
Review daily reservations and communicate with Fleet and stations to satisfy needed vehicles for reservations.
Develop and implement pricing and yielding strategy.
Monitor vehicle end date to manage vehicle checking in process and extra extension fees.
Manage Branch fleet planning; check reservations, requested vehicle groups, available cars, and cars to be returned.
Monitor “open” rental agreements and cars to be returned and Follow-up on long-term/monthly rentals.
Handle stop sell and on request and report on vehicle damages and follow up on damage and violation compensation.
Track OB Rentals, Transfer RAs, and generic rate codes usage. In addition, Create and track new offerings’ rate codes.
Conduct analysis and propose recommendations regarding vehicle and branch performance.
Handle and record customer complaint escalations related to reservations and branches.
Develop, coach and administer administration team performance and development plans and appraisals.

Bachelor’s degree in Business Administration or related major from a reputable university.
Minimum 10 years of Experience in operations management in the same field.
Excellent communication skills.
Fluency in English is a must.