Digital and Social Media Advisor (86982)
Information
Marketing and PR | |
Entry Level (0-2 years) | |
Not specified |
Company
Not specified | |
FMCG | |
New Cairo, Cairo, Egypt |
Description
- Handling received engagement to Middle East Consumer Care Center. For different contact reasons and through various channels (telephone, Emails, contact us forms, social contacts).
- Guide consumers through complains handling and other queries regarding the company products range.
- Handle followers online conversation received to brands different digital assets/platforms (FB, Twitter, YouTube, Instagram..etc.)
- Prepare effective early warning reports about corporate issues; real-time alerts and regular updates in case of crisis.
- Promote and support continuous improvement initiatives by leveraging NCE practices such as ORs/ GSTD/FI.
- Follow, and help to improve, standard global processes and standard routines
Requirements
- Bachelor degree from a reputable university (preferably in Marketing- Mass Communication)
- Fluency in English is a must.
- 0-2 years of relevant experience.
Created on | 03 Feb 2019 |
Last updated on | 25 Sep 2019 |