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Digital and Social Media Advisor (86982)

  Information

Marketing and PR
Entry Level (0-2 years)
Not specified

  Company

Not specified
FMCG
New Cairo, Cairo, Egypt

  Description

  • Handling received engagement to Middle East Consumer Care Center. For different contact reasons and through various channels (telephone, Emails, contact us forms, social contacts).
  • Guide consumers through complains handling and other queries regarding the company products range.
  • Handle followers online conversation received to brands different digital assets/platforms (FB, Twitter, YouTube, Instagram..etc.)
  • Prepare effective early warning reports about corporate issues; real-time alerts and regular updates in case of crisis.
  • Promote and support continuous improvement initiatives by leveraging NCE practices such as ORs/ GSTD/FI.
  • Follow, and help to improve, standard global processes and standard routines

  Requirements

  • Bachelor degree from a reputable university (preferably in Marketing- Mass Communication)
  • Fluency in English is a must.
  • 0-2 years of relevant experience.
Created on03 Feb 2019
Last updated on25 Sep 2019
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