HR Contact Center Agent (61600)
|Human Resources and Recruitment|
|Entry Level (0-2 years)|
|New Cairo, Cairo, Egypt|
- Provides first level phone and webform assistance on various types of Employee Services query and/or requests.
- Escalates queries and requests accordingly to the next tier level or Team Lead and make necessary actions to ensure that the case will be resolved.
- Provides call back to employee/caller to case analysis and resolution.
- Communicates with highest standards of quality and professionalism.
- Understands the case management process, instructions and documentations.
- (0-2) years of relevant experience
- French or Turkish fluency is a must.
- Bachelor degree from a reputable university
|Created on||19 Jun 2018|
|Last updated on||11 Jul 2018|
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