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Senior Call Center Representative (59168)

  Information

Customer Service and Call Center
Mid Career (2-6 years)

  Company

Airlines/Aviation
Heliopolis, Cairo, Egypt

  Description

  • Handle customer inquiries both telephone and by email.
  • Follow up customer calls when necessary.
  • Provide customers with service information.
  • Submitting a detailed daily report about the numbers of calls.
  • Gathering all the phone calls in a report to clarify the number of incoming calls.

  Requirements

  • Bachelor degree from a reputable university.
  • Minimum 2 years of relevant experience.
  • Background in using GDS system Amadeus or Galileo.
  • Excellent command of English.
Created on26 Apr 2018
Last updated on10 Sep 2018
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