Production: Processing all tasks related to the business and ensuring optimum results through

• Ensuring compliance with national and international standards and Regulations
• Setting up and maintaining controls and procedures
• Responds to assumed violations of rules, regulations, policies, procedures, and Standards of conduct by evaluating or recommending the initiation of investigative procedures. Develops and oversees a system for uniform handling of such violations.
• Acts as an independent review and evaluation body to ensure that compliance issues/concerns within the Company are being appropriately evaluated, investigated and resolved.
• Develops and periodically reviews and updates standards of conduct
• Monitors the performance of the Compliance Program and relates activities on a continuing basis, taking appropriate steps to improve its effectiveness.
• Developing, initiating, maintaining, and revising policies and procedures for the general operation of the Compliance Program and its related activities to prevent illegal, unethical, or improper conduct.
• Identifying potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future.
• Assuring that different departments’ tasks are complying with the set quality indicators.
• Emphasizing that the procedures, rules and regulations must be known and applied by the staff
• Providing reports on a regular basis, and as directed or requested, to keep the Top Management informed of the operation and progress of the Compliance department efforts.

Team Management: Being the leader of his/her team through

• Setting direction for his/ her department and also influence people to follow that direction
• Setting the example for his/her team
• Assessing and developing on a regular basis the technical, managerial and communication skills of his/her team through on the job coaching
• Following up on conducting regular meetings with his/her team to develop communication between them
• Ensuring that the staff can cope with the work load and stress by offering them support , motivation and appreciation
• Keeping a good communication level with other departments and networks
• Appraising the staff on a yearly basis to make salary reviews, bonus and promotion proposals
• Reinforcing team spirit between his/her team to ease up any conflict situation that might appear

Organization Development: Anticipating any future problems or need for change in the organization and setting action plan to face it through

• Serving as a change agent for continuous improvement through improved/enhanced methodologies.
• Working with the COO in implementing sound and practical department specific and company wide industrialization methodologies.
• Reviewing and analyzing Compliance procedures and processes for improvements proposals
• Making at least once a year a new proposal and imagining alternatives , all for the sake of organization development and saving materials and resources
• Proposing new methods to enhance the staff performance and skills and formalizing the department’s training plan to improve the staff skills
• Anticipating possible crisis situation and setting action plan with corrective actions to be taken to remedy it by implementing a sound business continuity plan.

• Bachelor degree in Business Administration or related major from reputable university.
• MBA is a plus.
• 6 - 8 years of relevant experience in insurance or banking sectors.
• Background in system analysis is a must.
• Proven experience in a supervisory or managerial role.
• Excellent communication skills.
• Excellent command of English.
• Proficient in Microsoft office applications.