Social Media Moderator (199279)

  Information

Marketing and PR
Entry Level (0-2 years)
Not specified

  Company

Not specified
Healthcare, other
New Cairo, Cairo, Egypt

  Description

  • Create and manage the social media platforms of the company such as, Twitter, Facebook, Instagram, and other strategically relevant online properties.
  • Handle customer relations by answering questions however they come in (Facebook, Twitter, e-mail… etc.) and managing any online feedback forms.
  • Create and provoke worthy conversations with the community.
  • Build a knowledge base for each client frequently asked questions.
  • Use Social media applications and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives.
  • Create and manage the social media platforms of the company such as, Twitter, Facebook, Instagram, and other strategically relevant online properties.
  • Handle customer relations by answering questions however they come in (Facebook, Twitter, e-mail… etc.) and managing any online feedback forms.
  • Create and provoke worthy conversations with the community.
  • Build a knowledge base for each client frequently asked questions.
  • Use Social media applications and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives.

  Requirements

  • Bachelor degree of Business Administration or any related major from a reputable university.
  • Minimum 1 year of relevant experience
  • Proven experience as a social media moderator or similar customer service role.
  • Excellent command of English.
Created on01 Nov 2021
Last updated on01 Nov 2021
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