Outsourced Customer Care Agent - Customers' Feedback (188151)

  Information

Customer Service and Call Center
Entry Level (0-2 years)
Not specified

  Company

Not specified
Medical/Hospital
New Cairo, Cairo, Egypt

  Description

  • Responsible to collect and report on client feedback post appointments.
  • Perform outbound calls to ensure customer satisfaction.
  • Moderate the social media accounts and additional outbound duties as per the business need to support the operations team.

  Requirements

  • Bachelor Degree from a reputable univeristy.
  • 0-2 years of relevant experience in customer service roles.
  • High level of customer service skills.
  • Ability to meet and exceed KPIs.
  • Good command of the English.
  • Good knowledge in Microsoft Office.
Created on07 Sep 2021
Last updated on07 Sep 2021
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