Production Engineer (160950)

  Information

Engineering
Mid Career (2-6 years)
Not specified

  Company

Not specified
Interior design
Gesr El Suez, Cairo, Egypt

  Description

  • Maintains a positive manner and a professional look at all times at the showroom to project a professional image of the company.
  • Proactively presents the company's products to clients and responds to customer's inquiries.
  • Handles customer technical requirements related to existing or new (Custom/Special order) products while following agreed procedures.
  • Performs Up-selling and cross-selling activities and offers guidance to clients related to a specific product, fabric or material.
  • Documents and validates customer requirements with attention to updated pricing lists. Develops price quotations and maintains sales documents archive as per company standards/systems.
  • Evaluates material options and assists clients in the selection of best match to ensure highest level of customer satisfaction.
  • In collaboration with Engineering department, conducts material requirements planning for custom/special orders.
  • Follows-up with the production team on the completion of customer orders within agreed timeframes and informs clients with delivery timeline and payment terms and conditions.
  • Analyzes deviations against schedules, and assists in the investigation of causes and recommendations for resolution.
  • Maintains excellent customer relationship to ensure customer satisfaction and retention.
  • Ensures regular update of sales plans and submits regular reports to his direct manager.

  Requirements

  • Bachelor Degree in Production Engineering, Applied Arts or related major from a reputable university.
  • 5-7 years of relevant experience in furniture industry.
  • Very Good command of English
Created on13 Jun 2021
Last updated on13 Jun 2021
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