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Sales Engineer (160948)

	Not specified
	Interior design
	Heliopolis, Cairo, Egypt New Cairo, Cairo, Egypt

Maintains a positive manner and a professional look at all times at the showroom to project a professional image of the company.
Proactively presents the company's products to clients and responds to customer's inquiries.
Handles customer technical requirements related to existing or new (Custom/Special order) products while following agreed procedures.
Performs Up-selling and cross-selling activities and offers guidance to clients related to a specific product, fabric or material.
Documents and validates customer requirements with attention to updated pricing lists. Develops price quotations and maintains sales documents archive as per company standards/systems.
Evaluates material options and assists clients in the selection of best match to ensure highest level of customer satisfaction.
In collaboration with Engineering department, conducts material requirements planning for custom/special orders.
Follows-up with the production team on the completion of customer orders within agreed timeframes and informs clients with delivery timeline and payment terms and conditions.
Analyzes deviations against schedules, and assists in the investigation of causes and recommendations for resolution.
Maintains excellent customer relationship to ensure customer satisfaction and retention.
Ensures regular update of sales plans and submits regular reports to his direct manager.

Bachelor Degree from a reputable university preferably in Applied Arts or Fine Arts or any related major.
Minimum 3 years' relevant experience
Excellent command of English
Proficiency in using AutoCAD or any similar drawing and design application.