Customer Experience Agent (159823)


Customer Service and Call Center
Entry Level (0-2 years)
Not specified


Not specified
Internet / E-Commerce
Heliopolis, Cairo, Egypt


  • Collaborate and coordinate between the Business development and operations teams to finalize the pending transactions.
  • Work in conjunction with various departments and team members to facilitate the process.
  • Ensure that the information relevant to the business development process is available and shared efficiently & effectively within the company.
  • Ensure that customer needs are met and alert appropriate team members with any failures to ensure ongoing customer satisfaction.
  • Assisting with the preparation of Business Boomers presentations and pitches for prospective clients.  Liaise with relevant staff in proposal development and be involved in tracking success ratio of such proposal
  • Tracking submitted proposals and providing feedback to management.
  • Ensure closing of approved transactions.
  • Utilize company resources to develop a filing system that keeps all active sales files available digitally and in hard copy form
  • Review and complete all the needed documents before forwarding to the operation
  • Submit weekly report covering business leads status & conditions.


  • Bachelor’s degree in Business Administration or relevant field is preferable.
  • 0-2 years of Experience.
  • Excellent command of English writing and reading
  • Excellent command of Computer skills
Created on25 Apr 2021
Last updated on25 Apr 2021
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