Head of Business Process (158938)


Director (10-20 years)
Not specified


Not specified
Dokki, Giza, Egypt


  • Design, develop and keep updated the Banks’ Operations Manual and ensure compliance to all operational guidelines, processes and procedures.
  • Ensure that processes and procedures are well documented, support the program business rules, function efficiently, and align with corporate standards and strategy.
  •  Ensure that Business Process Re-engineering focuses on flexibility, agility and speed of service delivery to the end user.
  • Lead the gap resolution process; prepare information in support of manual resolution, process change and/or system adoption; present to appropriate leadership.


  • Bachelor's Degree in Banking, Finance or related major from reputable university.
  • Post graduate degree is a plus.
  • Minimum 8 years' relevant experience 5 years of which within a management role.
  • Excellent decision making skills.
  • Excellent management skills
  • Fluency in English is a must.
Created on09 Mar 2021
Last updated on10 Mar 2021
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