Outsourced Call Center Agent (156565)


Customer Service and Call Center
Entry Level (0-2 years)
Not specified


Not specified
Healthcare, other
New Cairo, Cairo, Egypt


  • Receiving inbound calls for patient's inquiries.
  • Understand and respond to patient needs and issues over the phone.
  • Assist, advise and provide solutions to patients.
  • Maintaining a professional attitude and immediate response to solve patient's problems. 
  • Comply with the work standards and processes.
  • Work individually and as a part of a team.
  • Receiving medical claims and prescriptions request from patients.


  • Bachelor's degree from a reputable university.
  • Minimum 1 - 3 years of relevant experience.
  • Healthcare background is a must.
  • Excellent command of English.
  • Flexible to work on a shift basis.
Created on17 Nov 2020
Last updated on17 Nov 2020
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