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HR Operations Coordinator - Social Insurance (152145)


Human Resources and Recruitment
Entry Level (0-2 years)
Not specified


Not specified
Heliopolis, Cairo, Egypt


  • Act as a single point of contact with the Social Insurance Service provider
  • Coordinate the delivery of Social Insurance documents to the Social Insurance service provider and track the registration of the forms
  • Ensure the additions and deletions are conducted in a timely manner and in compliance with company policies and Social insurance laws and regulations
  • Prepare Social Insurance monthly scorecard covering the spending budget, the enrolled employees  
  • Prepare the required documents and work with Social Insurance service provider to ensure the renewals of Social Insurance discounts 
  • Deliver services at the defined at the SLAs/KPIs and drive operational efficiency and continuous improvement
  • Ensure a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process requirements
  • Partner with team to execute plans to improve customer satisfaction with a focus on processes
  • Represent technical, functional and customer perspective when taking decisions: Database requirements, integration of systems, internal clients and the broader shared services organization


  • Bachelors degree in Business Administration or any related major from reputable university.
  • 0 - 2 years of relevant experience.
  • Excellent communication skills 
  • Excellent Microsoft Office skills
  • Good English


Created on08 Jul 2020
Last updated on23 Aug 2020
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