Card Center Customer Service Manager (151154)
Information
| Banking | |
| Management (6-10 years) | |
| Not specified |
Company
| Not specified | |
| Banking | |
| Dokki, Giza, Egypt |
Description
- Lead and motivate customer service agents
- Hire and train new staff
- Manage customers problems and inquiries
- Develop customer satisfaction goals
- Supervise day-to-day operations of card center customer service department
Requirements
- Bachelor degree in commerce/business administration from a reputable university
- 7-10 years of relevant experience preferably in banking sector
- English fluency is a must
- Excellent communications and problem solving skills
- Proven experience in leading teams
| Created on | 10 Jun 2020 |
| Last updated on | 18 Jan 2021 |