EMR Delivery Manager (146759)


Information Technology
Management (6-10 years)
Not specified


Not specified
Downtown, Cairo, Egypt


  • Ensure operational monitoring and offshore team coordination
  • Facilitate the smooth running of operational processes and supports necessary for processing business demand request
  • Favor the treatment of incidents and production problems
  • Guarantee compliance with SLA (Service Level Agreement) with the business users
  • Elaborate the platform performance reporting and ensure the animation of the committees
  • Manage and anticipate crisis situations
  • Analyze issues and criticalities within operational teams
  • Manage RUN technical projects (scalability, problem solving, changes, etc.)
  • Manage the action plans implemented with business demand and external service providers


  • Bachelor Degree in Computer Science or any relevant field .
  • Minimum of 5 years of relevant experience.
  • Demonstrated proficiency with PHP and database systems (MySQL and/or PostgresQL)
  • Demonstrated proficiency working with the LAMP stack (Linux, Apache, MySQL, PHP)
  • ¬†Fluency in English is a must
Created on29 Dec 2019
Last updated on29 Dec 2019
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