Application Support (79023)
Information
| Information Technology | |
| Mid Career (2-6 years) | |
| Not specified |
Company
| Not specified | |
| FMCG | |
| New Cairo, Cairo, Egypt |
Description
- Possessing specialist knowledge of operating systems, devices, applications and software
- Providing technical support to teams within the organization, and to less experienced colleagues
- Assisting with systems integrations
- Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
- Maintaining and updating technical documents and procedures
- Identifying and resolving technical issues
- Delivering regular and customized training to teams within the business
- Preparing maintenance plans and upgrading schedules for the organization’s systems
- Developing reports for teams across the business
Requirements
- Faculty of computer since or information technology.
- Experience +4 years in similar role.
- Ability to explain complex ideas to those with limited IT and systems knowledge.
| Created on | 16 Dec 2018 |
| Last updated on | 28 May 2019 |