Senior Call Center Representative (59168)
Information
| Customer Service and Call Center | |
| Mid Career (2-6 years) | |
| Not specified |
Company
| Not specified | |
| Airlines/Aviation | |
| Heliopolis, Cairo, Egypt |
Description
- Handle customer inquiries both telephone and by email.
- Follow up customer calls when necessary.
- Provide customers with service information.
- Submitting a detailed daily report about the numbers of calls.
- Gathering all the phone calls in a report to clarify the number of incoming calls.
Requirements
- Bachelor degree from a reputable university.
- Minimum 2 years of relevant experience.
- Background in using GDS system Amadeus or Galileo.
- Excellent command of English.
| Created on | 26 Apr 2018 |
| Last updated on | 28 May 2019 |