Credit Controller - Africa

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Credit Controller - Africa (274015)

Following up with customers for payment by phone and email
Handling daily management process to track the cash collection throughout the month, with clear notes
Maintain customer master data & customer credit checks using the DoA to obtain approval before setting the new customer profile
Handling customer queries; making sure they are rooted to the correct department to investigate & resolve
Ensure customer accounts are reconciled; including withholding tax /exchange rate/ bank charges
Managing the month end process and reporting
Identifying and escalating potential bad debts to management
Leading the daily, weekly & monthly catch meetings with customers & internal customers
Account escalations and legal processing
Put customers on stop where necessary and communicate this to relevant departments
Assisting the Head of Credit EMEA & SEA with the development and implementation of policies and processes including but not limited to, credit policy, payment terms, credit balance processes, bad debt provision and other process documents

Bachelor Degree of Business Administration or relevant major from a reputable University
2 to 3 years' relevant experience.
Excellent written and oral communication skills.
Fluency in English & French are a must.