Social Media Moderator

This vacancy is closed. To apply for similar vacancies, please create a profile

Social Media Moderator (199279)

Create and manage the social media platforms of the company such as, Twitter, Facebook, Instagram, and other strategically relevant online properties.
Handle customer relations by answering questions however they come in (Facebook, Twitter, e-mail… etc.) and managing any online feedback forms.
Create and provoke worthy conversations with the community.
Build a knowledge base for each client frequently asked questions.
Use Social media applications and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives.
Create and manage the social media platforms of the company such as, Twitter, Facebook, Instagram, and other strategically relevant online properties.
Handle customer relations by answering questions however they come in (Facebook, Twitter, e-mail… etc.) and managing any online feedback forms.
Create and provoke worthy conversations with the community.
Build a knowledge base for each client frequently asked questions.
Use Social media applications and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives.

Bachelor degree of Business Administration or any related major from a reputable university.
Minimum 1 year of relevant experience
Proven experience as a social media moderator or similar customer service role.
Excellent command of English.