Head of Banking Operations

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Head of Banking Operations (158937)

Ensure compliance with Regulatory requirements relating to Banking Operations.
Manage the Bank’s operational risk exposure by supporting the Business to identify areas of operational risk exposure and by developing and implementing corrective action.
Establish and review key operational risk indicators/key control standards and formulate action plans to minimize the Bank’s exposure to fraud and losses.
Manage the Banking Operations Department (staff and budget).
Ensures efficient delivery of products and services to clients.
Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
Ability to audit and map all the processes that affect customers; while simultaneously analyzing the processes that customers value most.

Bachelor's degree in Banking, Finance or related major from a reputable university.
Post graduate degree is a plus.
Minimum 8 years' relevant experience 5 years of which in a managerial role.
Excellent Decision Making skills.
Fluency in English is a must.