Collector (144883)
Information
| Accounting and Auditing | |
| Mid Career (2-6 years) | |
| Not specified |
Company
| Not specified | |
| FMCG | |
| Hurghada, Red Sea, Egypt |
Description
- Using various skip tracing methods to locate clients
- Interviewing clients telephonically to establish their ability to pay debt
- Overcoming stall tactics and objections, and suggesting sources of money for debt payments
- Encouraging clients to utilize payment options such as credit cards, and securing information for administrative services to process
- Negotiating settlements by arranging clients’ payments over longer time span
- Confirming clients’ information and payment agreements
- Informing management regarding effectiveness of strategies for various accounts
Requirements
- Bachelor degree from a reputable university
- Previous work experience in customer service, sales, collections or related field
- Excellent knowledge of collection processes.
- Excellent verbal communication, negotiation and people skills.
- Proficient computer skills.
- Proficient mathematical skills
- Resilient with impolite clients
| Created on | 16 Nov 2019 |
| Last updated on | 11 Feb 2020 |